Business Tools for Performance

Epicor ERP version 10 microsite for manufacturers & distributors

Introducing Epicor Software

Every business faces new challenges as it evolves and grows. Whether it's boosting revenue, growing market share, identifying new opportunities, or expanding product lines, partnering with Epicor means that you'll have innovative technology and 40+ years of industry expertise to help you grow.

Epicor builds software products to fit firms in the manufacturing, distribution, and retail industries. Epicor ERP version 10 (aka "ERP" or "E10") is the flagship product for manufacturers and distributors. Epicor also provides a suite of solutions to cover the needs of retailers (e.g., Epicor Eagle).

For a high level view of Epicor's "grow business, not software" approach to the enterprise software market, view the video below (1:45 minutes). Alternatively, skip to the "Five core principles" section to learn how Epicor ERP version 10 helps manufacturers & distributors grow their businesses or jump straight into the videos related to an Epicor ERP OverviewEpicor ERP Key Processes, or Epicor Reference Customers

Five core principles

Epicor designed ERP version 10 for business growth based on five core principles that deliver value for users:
  • Built for Collaboration
  • Provides Choice
  • Enables Responsiveness
  • Designed for Simplicity
  • Consistent Mobility

Built for Collaboration

Epicor ERP version 10 includes new features that expand the way companies collaborate internally and externally.
  • Epicor Social Enterprise brings familiar social collaboration tools to the workplace to allow users to quickly share and follow information generated throughout the ERP and its processes in real time. In addition, Epicor's "Commerce Connect" brings embedded eCommerce to customer and supplier transactions. 
  • The activity stream is a place where users and colleagues can filter and share critical information within the ERP system and/or remotely to resolve challenges, adapt to changes, and leverage opportunities.
  • Ease of use and smart linking of information fuels collaboration and breaks down barriers between departments.

Provides Choice

Epicor ERP empowers customers by offering a range of deployment options using the same codebase. Customers can access the same version of Epicor whether it is deployed on-premise, private cloud, public cloud, or a hybrid to suit business requirements. In addition, end users have a variety of client options available to access Epicor ERP from their desktop computer and/or mobile devices that suits their role(s).
  • Epicor customers can choose any deployment and access model (Private/Public Cloud, On-Premise, Hybrid).
  • Users can access information from anywhere, anytime, and on any device.
  • ERP's flexibility allows users to focus on their work and increases visibility/timeliness of critical information.

Enables Responsiveness

Epicor ERP version 10 enables companies to become more responsive through improved system performance, ease of maintenance, and ease of use for end users.
  • Scaleable performance from 2 users to 2,000 users on the same database distributed on one to multiple servers.
  • Simplified install/upgrade processes allow end users to access the latest features from Epicor.
  • Epicor supports ease of use through a consistent interface, personalization, embedded training/documentation, and configurable business rules. 

Designed for Simplicity

In 2007, Epicor merged the business objects of nine legacy applications (Avante, DataFlo, Enterprise/Platinum SQL, iScala, Manage 2000, Manfact, Platinum for Windows, Vantage, and Vista) to launch Epicor ERP 9. In 2014, Epicor released ERP 10 with a simplified technology stack, graphical wizards for end-user customizations, and a configurable touch-enabled design that allows consistent user experience across device platforms.
  • Pure Microsoft technology stack provides a simpler and faster design-to-deploy-to-use path.
  • Graphical Business Process Management enables wizard-based tools for creating customizations that are safe for upgrades.
  • Touch-enabled user interface consistent with modern consumer apps and devices.

Consistent Mobility

Epicor designed ERP 10 for the workforce of today and tomorrow with a fluid user experience between desktops/mobile devices, remote/onsite users, and web accessibility, 
  • A fluid user experience facilitates desktop independence so users can work the way they want to from anywhere on any device
  • Touch-enabled interface fully supports mobile devices.
  • A web user interface provides ease of use & access to real time information and transactions through updatable dashboards.

Videos - Overview

The three videos in this section provide an introduction to the general attributes of Epicor ERP version 10. The total viewing time is approximately 26 minutes for all elements. Each video preface includes a summary of the content within the applicable video.

Quote-to-Cash

A demonstration of the key points of the Quote-to-Cash process with additional details on the following steps: Opportunity & Quote, Sales Order & Planning, Job Entry & Scheduling, Labour Activity & Materials, & Invoicing/Cash Receipt.

Technology

A brief look at the following tools & technologies within Epicor ERP 10:
 (1) Individual User Profiles & Internal/External Tiles, (2) Executive, Exception, & Executable Dashboards, and (3) Personalization (e.g., screens) without coding.

Job Costing

An overview of the ability to get real-time insights into your direct costs including (1) Job Details, Production Standards & Resources (2) Job Tracker, Estimates versus Actuals, and (3) Management by Exception through a Cost Exceptions Dashboard.

Quote-to-Cash

Video Length: 16:09 minutes
Video Summary: A demonstration of the key points of the Quote-to-Cash process in Epicor ERP 10 with additional details related to the following steps:
  • Opportunity/Quote (00:00-05:20): Part from Inventory & Custom Part, Attachments, Manufacturing Details, Costing/Pricing, convert Quote to Sales Order
  • Sales Order/Planning (05:20-08:00): Quote Order Wizard, Sales Order Entry (pre-filled from Quote), Attachments, Planning Workbench, Create Job
  • Job Entry/Scheduling (08:00-09:45): Job Entry (pre-filled from Sales Order), Operations/Materials, Scheduling
  • Labour Activity/Materials (09:45-14:20): Production Activity, Issue Material, Production Quantity, Job Status, Shipping (direct from WIP), Manifest/Tracking
  • Invoicing/Cash Receipt (14:20-16:09): AR Invoice Entry, Cash Receipt

Technology

Video Length: 5:58 minutes
Video Summary: A brief look at the following tools & technologies (1) Individual User Profiles & Internal/External Tiles, (2) Dashboards - Executive, Exceptions, & Executable, and (3) Personalization (e.g., screens) without coding

Job Costing

Video Length: 3:56 minutes
Video Summary: Overview of the ability to get real-time insights into your direct costs including (1) Job Details - Production Standards & Resources (2) Job Tracker - Estimates/Actuals, (3) Cost Exceptions Dashboard  

Videos - Processes

The three videos in this section provide examples of the key processes of Customer Relationship Management (CRM), Job Scheduling, and Purchasing. The total viewing time for is approximately 12 1/2 minutes for all elements. Each video preface includes a summary of the content within the applicable video.

CRM

Introduction to (1) Enterprise Search & Customer Tracker (2) CRM call logging (3) opportunity/quote (4) sales forecasting & pipeline (5) and post-sales customer service.

Job Scheduling

Overview of Job Scheduling within Epicor ERP for (1) date & priority management (2) operation routing & resources (3) visual scheduling cues, and (4) workload management.

Purchasing

A brief introduction to (1) purchasing engine (2) Purchase Order suggestions (3) Epicor Purchase Advisor (4) inspection plans, and (5) buying limits/approvals.

Customer Relationship Management

Video Length: 4:02 minutes
Video Summary: A brief introduction to (1) easy access to information with "Enterprise Search & Customer Tracker (2) CRM call logging (3) opportunity/quote management (4) sales forecasting/pipeline management, and (5) post-sales customer service through Epicor Case Management.

Job Scheduling

Video Length: 4:01 minutes
Video Summary: A brief introduction to Job Scheduling within Epicor ERP using Backward-Infinite scheduling examples for (1) date & priority management (2) operation routing & resources (3) visual scheduling cues, and (4) workload management. Although not covered in this video, Epicor ERP also fully supports Backward-Finite, Forward-Finite, and Forward-Infinite scheduling approaches. 

Purchasing

Video Length: 4:27 minutes
Video Summary: A brief introduction to (1) purchasing engine (2) PO suggestions (3) Epicor Purchase Advisor (4) inspection plans, and (5) buying limits/approvals. 

Videos - Customers

The links below provide access to samples of customer references for Epicor. If you would like to view other references, then please use the Contact form to forward your request.

Epicor Social Enterprise

See examples from an Epicor customer site where they have fully embraced Epicor Social Enterprise.

"It's changed the way we communicate with each other, it's fantastic."

Data Management

Hear results from end users on how they have improved data visibility & reduced processing times.

"The Configurator allows us to cut down the engineering time on 60% of our product line. ...now it's a matter of seconds or minutes as opposed to days."

Business Growth

View highlights from a manufacturer's successful integration of eleven separate facilities.

"The duplication of information is gone!"
"With Epicor we now have a single version of the truth."

Data Management

Video Length: 2:06 minutes
Video Summary: Hear results from end users at Lighting Services Inc. related to improved data visibility and reduced processing times.
 
"The Configurator allows us to cut down the engineering time on 60% of our product line. It used to take us one to three days to create a method for some of our products and now we've actually, with the Configurator, placed it in the hands of Sales who configures the product along with doing the rest of the order process. So, now it's a matter of seconds or minutes as opposed to days"

Business Growth

Video Length: 1:54 minutes
Video Summary: View highlights from UFP Technologies Inc. successful integration of eleven separate manufacturing facilities.

"The duplication of information is gone!"
"With Epicor we now have a single version of the truth."

PDFs

The linked PDFs below provide information on the modules/features within Epicor ERP 10, the tools and approach behind an adaptive ERP system, and implementation tips.

ERP Product Catalog (6MB)

The Epicor ERP Product Catalog provides a full listing and description of the software modules and features.

Adaptive ERP (1MB)

The Epicor White Paper on Adaptive ERP covers the tools available to make the system approachable and flexible.

Implementation Tips (2MB)

The Epicor White Paper on implementation outlines tips for a successful path to go-live with ERP.

Epicor ERP 10 Virtual Tour

The Epicor ERP 10 Virtual Tour is a self-contained website with detailed product information and additional resources (Videos, PDFs) organized into the following areas:

  • Financial Management, 
  • Supply Chain Management, 
  • Production Management, 
  • Planning & Scheduling, 
  • Project Management, 
  • Product Data Management, 
  • Service Management, 
  • Human Capital Management (HCM), 
  • Sales Management, 
  • Customer Relationship Management (CRM),
  • Enterprise Performance Management (EPM),
  • Governance, Risk, and Compliance, 
  • Business Architecture, and 
  • Global Business Management


Next Steps

Please use form or call 1-844-COTHROM (268-4766) to request additional information or to discuss next steps for ERP Assessment/Enhancement.

ERP Assessment
  • Alignment, Sourcing, Selection
ERP Enhancement
  • Prepare, Plan, Design, Test, Deploy
  • Understand, Simplify, Automate